tbjji's Privacy Policy
Your personal information is completely safe with us — tbjji is committed to protecting your privacy through SSL encryption and strict data protection practices.
This privacy policy clearly describes our practices regarding the collection, use, storage, and protection of personal information of tbjji platform users. By using our services, you agree to the terms described in this policy.
1. Introduction
tbjji is a secure and trusted online betting and casino platform for users in Bangladesh. We believe your privacy is a fundamental right. This policy tells you what kind of information tbjji collects, why it collects it, and how that information is used and kept secure.
Please read this policy carefully before accessing our platform or using our services. If you have any questions, please contact our support team.
2. Information We Collect
tbjji collects various types of information that are necessary to operate and improve our services. The main information categories are described below:
2.1 Identity Information
During account registration, we collect your name, date of birth, mobile number, and email address. This information is essential for age verification, as our platform is only for users aged 21 and above.
2.2 Financial Information
To process transactions, we collect your payment account details (such as your bKash, Nagad, Rocket, or Upay account number). Full financial information is not stored on our servers — only the information needed to identify transactions is retained.
2.3 Usage Information
To understand how you use our platform, we automatically collect certain technical information, such as IP address, browser type, device information, page visit logs, and session duration.
2.4 Cookie and Tracking Information
The tbjji website uses cookies to improve your experience and analyse service performance. Cookies are small text files stored on your device. You can manage cookies through your browser settings.
Information Categories
Identity Information
Name, date of birth, mobile number, and contact details used for account creation and identity verification.
Financial Information
Payment account identifiers required to process bKash, Nagad, Rocket, and Upay transactions.
Usage Information
Platform usage patterns, session logs, device information, and browsing patterns that help improve the service.
Security Information
Login activity, suspicious access patterns, and information collected to prevent fraud.
Communication Information
Messages and complaint records received through live chat and email support, used to improve service quality.
Cookie and Technical Information
Session cookies, preference cookies, and other tracking technologies used for performance analysis.
3. Purpose of Using Information
tbjji uses collected information for the following limited and specific purposes:
- To enable account creation and verify identity;
- To process deposit and withdrawal transactions;
- To ensure platform security and prevent fraud;
- To provide customer service and support;
- To implement responsible gaming practices and verify age;
- To improve service quality and enhance the user experience;
- To meet applicable legal obligations.
We never sell or rent your information to unauthorised third parties.
4. Information Sharing and Disclosure
tbjji does not share your personal information with third parties as a matter of policy. However, information may be disclosed in the following limited circumstances:
4.1 Service Providers
Our trusted service providers involved in payment processing, identity verification, and technical infrastructure management may access limited necessary information. These providers are contractually bound to uphold our privacy standards.
4.2 Legal Requirements
We may be required to disclose information in accordance with a court order, government directive, or applicable law. In such cases, we will provide only the information that is necessary.
4.3 Fraud Prevention
Specific information may be shared with relevant authorities when necessary to address potential fraud, hacking, or other security threats.
5. Information Storage and Security
To ensure the security of your information, tbjji takes the following technical and organisational measures:
- SSL Encryption: All data transfers on our platform are protected by industry-standard SSL/TLS encryption;
- Encrypted Storage: Encryption technology is used when storing sensitive information;
- Access Controls: Only authorised staff may access your information for specific reasons;
- Regular Security Audits: The security of our systems is regularly assessed and updated;
- Data Minimisation: We collect only the information that is essential to operate the service.
The retention period for information depends on the type of information and legal requirements. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations.
6. Your Rights
As a tbjji user, you have the following rights:
6.1 Right to Access Information
You may request at any time to know what information we hold about you. We will respond to your request within a reasonable time.
6.2 Right to Correct Information
If any information we hold about you is inaccurate, you may request a correction. Contact our support team and we will ensure it is corrected promptly.
6.3 Right to Delete Information
In certain circumstances, you may request the deletion of your personal information. However, this right may be limited where there are legal obligations or ongoing dispute resolutions.
6.4 Right to Object to Processing
You may object to marketing communications or non-essential data processing, and we will honour that.
7. Cookie Policy
The tbjji website uses the following types of cookies:
- Essential Cookies: Required to maintain login sessions and ensure security — disabling these will prevent the platform from functioning properly;
- Performance Cookies: Used to monitor the speed and functionality of the platform;
- Preference Cookies: Used to remember your language preferences and settings.
You can manage cookies at any time by changing your browser settings. Please note that disabling certain cookies may reduce the platform's functionality.
8. Protection of Minors
tbjji's services are only for users aged 21 and above. We do not knowingly collect or process personal information from anyone under the age of 21. Age is verified at account registration, and if we become aware of any minor's information, it is immediately deleted and the associated account is closed.
9. Third-Party Links
Our platform may contain links to third-party websites. The privacy policies of these external websites are not under tbjji's control. We recommend that you read their privacy policies before visiting those sites.
10. International Data Transfers
Our servers and systems may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that an equal or higher level of protection is maintained. We follow international best practices for data protection.
11. Changes to This Policy
tbjji may update this privacy policy when needed. If any significant changes are made, we will post a notice on the platform and the update date will be noted at the top of the page. We recommend that you review this policy regularly.
12. Contact Us
If you have any questions, comments, or complaints about this privacy policy, please contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali and English
We generally respond quickly to user privacy requests. Your rights matter to us and we take every concern you raise seriously.
Enjoy safely at tbjji
Your information is protected, your transactions are secure — access the platform now.
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